VISTA Provides BRAC-Related Software Support and Training to DLA

Using state of the market commercial off the shelf (COTS) applications software with tailored implementation and training from VISTA, the Defense Logistics Agency (DLA) will be able to more effectively coordinate its ongoing Base Realignment and Closure (BRAC) field activities and planning.

The DLA BRAC Office is tasked with preparing detailed plans to implement BRAC recommendations as submitted to Congress. DLA formed four “pillar” teams to respond to and manage BRAC recommendations. To support the preparation, publication, and tracking of their implementation plans at headquarters and field activity levels, the BRAC Office and VISTA chose the MS Office Enterprise Project Management (EPM) solution.

DLA concluded that it needed contractor support to provide uniform implementation and instruction in this application, and to ensure consistent results in reporting and monitoring of project information. The Office further concluded that it would benefit from onsite assistance to keep project plans up to date and running until all relevant staff members were fully trained.

DLA selected VISTA for its specific information systems and training expertise. VISTA was also recognized for its far-reaching BRAC subject matter expertise, institutional knowledge and proven experience in the tracking of projects related to BRAC 2005.

To support the DLA request, VISTA developed a program of instruction, system operations, planning support and ongoing technical assistance to DLA, the BRAC Office, and the DLA BRAC Pillar Teams for the implementation of BRAC 2005 decisions.

The original scope of work was intended to cover a single subject matter expert on-site on a four-day-per week basis. By rotating two subject matter experts – both VISTA employees – through DLA for the training and on-site support, VISTA was able to guarantee DLA uninterrupted service, without requiring the client to accommodate VISTA staff availability. It also allowed VISTA to support the requirement with a broader range of skills. Additionally, VISTA was able to provide DLA classroom training while simultaneously covering service calls and onsite support. As this rotational support approach was being implemented, other VISTA subject matter experts provided interim support to ensure consistent service.

Training materials and presentations were extremely well received by DLA. Overall effectiveness of the instruction and course material were rated “outstanding” and “extremely effective.